Workplace Health and Safety

All AAC employees have a responsibility to ensure that their actions do not adversely affect the health, safety and wellbeing of themselves, colleagues, contractors or members of the public.


All About Caring employees must:

  • Meet all responsibilities as outlined in AAC Workplace Health and Safety Policies;
  • Participate in any training implemented by the company;
  • Comply with all safety directives and work instructions;
  • Immediately report any incident or potential hazard to their supervisor;
  • Correctly use any Personal Protective Equipment provided;
  • Continually assess surroundings and reduce the risk of injury at all times.

Quality Management System

Scope of AAC Quality Management System

Scope monitors and maintains the following systems:

  • Complaints Management
  • Injury and Incident Management
  • Financial Performance Management
  • Service Delivery Performance Management
  • Employee Performance Management
  • Service User Management Systems
  • Training and Needs Analysis Management
  • Mandatory Reporting Management
  • Risk Management
  • Document control Management
  • Accreditation
  • Human Resource Management
  • Legal Issues
  • WH&S Management
  • Strategic and Operational Planning Management

Outcome of AAC Quality Management System

  • Consistent delivery of Quality Care
  • Statutory requirements and standards met
  • Management confidence
  • Risk Assessed and Controlled
  • Employee Confidence
  • Knowledge Preservation
  • Basis for Continuous Improvement
  • Optimisation of use of resources
  • Promotion of self management

Quality Management

Quality Improvement practices implemented by all staff at All About Caring contribute to optimal clinical outcomes of care, satisfaction for all service users and more effective utilisation of staff time and resources in line with AAC mission statement “Enhancing your quality of life.”

AAC has achieved Attendant Care Industry Association (ACiA) certification to the Attendant Care Industry Standard ACIS.

Want to know more?

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contact us at: 1300 135 506